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Assistant Director of Operations In Office

Assistant Director of Operations

Full Time • In Office
Benefits:
  • Retirement with Employer Match
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
You May Be a Great Fit as the Assistant Director of Operations at Jennifer Jacobs - State Farm Agent if: 
  • You’re detail-oriented, especially when handling sensitive information or important client interactions.
  • You stay organized and focused, even when juggling multiple conversations or tasks.
  • You genuinely care about your community and are dedicated to providing excellent service. 
  • You bring optimistic energy and can turn stressful moments into moments of reassurance.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You hold yourself to the same standard you hold others.
  • You thrive leading from the front through your own example.
Location Address: La Grange, KY 40031

At Jennifer Jacobs - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. We are an established agency and a growing team that is building something truly exceptional. If you are looking to grow your career, lead others and be part of a high performance team that does meaningful work every day — you will fit right in with us.

The Assistant Director of Operations is a player/coach role at the heart of our agency. You will personally produce new business while supporting daily office operations and holding our team accountable to their goals. This is not a purely administrative role; we need someone who leads by example through their own production while keeping the office running at the highest level.

Responsibilities
  • Personally produce new business daily across auto, fire, life and health product lines
  • Support and coach team members toward their individual production goal
  • Oversee daily office operations and workflow
  • Coordinate between in office and remote team member
  • Liaise with our dedicated service team to ensure exceptional customer experience
  • Prepare and review daily and weekly production reports
  • Run daily team huddles and contribute to a positive high-performance culture
  • Be the agency's anchor when the owner is working remotely
  • Collaborate with the agency owner on operational strategies and team development

Qualifications
  • Active Property & Casualty and Life & Health licenses required
  • State Farm agency experience strongly preferred
  • Proven personal production track record
  • Prior leadership or supervisory experience preferred
  • Strong organizational and communication skills
  • Proficient in agency management systems and Microsoft Office
  • High integrity — non negotiable
  • Self motivated and independently accountable

Compensation and Benefits
  • Monthly and quarterly performance bonuses
  • Annual production growth bonus
  • Total earning potential: $70,000 - $90,000
  • Monday-Friday 8:30am-5:00pm 


Compensation: $70,000.00 - $90,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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